QUESTIONSFAQ

Short answers to the questions we actually get.

Playing

What do I need to play?
A modern desktop browser with WebGL 2 — current Chrome, Edge or Firefox on an ordinary laptop is plenty. There is no download, no install, and no account for the free tier. A discrete GPU helps at the highest quality setting but is not required; the settings menu (Esc) has quality tiers.
Does it run on phones?
It will load, but the sim is designed for a keyboard and a desktop-size screen — the polls, camera hotkeys and telemetry want the real estate. Desktop is strongly recommended.
How long is a mission?
About 66 minutes of mission time, but time warp (up to 150×, with automatic locks around decisions) brings a full flight to roughly 15–25 real minutes depending on how much you like watching the coast.
I answered GO but nothing launched.
The count holds automatically at T−40 seconds for your final commit — that hold is yours to release. Don't linger: propellant temperatures drift while you hold. The Flight Manual covers the whole countdown.
Is my progress saved?
Campaign progress, settings, and your license (if you buy the Pass) are stored in your browser's local storage. Clearing site data clears them; the Pass can be restored on any device with your license key (shown right after purchase — save it).
Can I share or re-watch a flight?
Yes — the sim is deterministic, so every mission ends with a scrubable REPLAY you can export to a file and import later. Photo mode (U) exports up to 4K stills.

The simulation

Is this made by or affiliated with SpaceX?
No. It is an unofficial, fan-made simulation — not affiliated with, endorsed by, or sponsored by SpaceX. Every model, texture and sound is original and procedurally generated; nothing is extracted from real-world assets.
How realistic is it?
The flight profile is tuned against public ground-truth numbers (Max-Q ~T+1:00, MECO ~T+2:30, booster catch ~T+7:24, ship catch ~T+66) and the pad operations follow the real activation sequences — deluge timing, staggered engine ignition, frost lines that track propellant load. It remains a game: the guidance is simplified and the weather is generated. The About page describes what is simulated versus staged.
Why do the vehicles fly themselves?
Because that's the truth of the job this game is about. Nobody hand-flies a Super Heavy; a flight director decides whether it flies. Manual control modes exist in Sandbox for the parts where a stick makes sense — boostback, entry and the catches.
What are the anomalies?
Campaign and Sandbox can inject realistic failures — engine-outs, degraded reused hardware, propellant temperature excursions, weather deterioration, tile damage — that turn the polls into genuine decisions. The FTS (flight termination) button is under a guard for the day one departs controlled flight.

The Pass & support

What exactly does the Mission Control Pass unlock?
Sandbox mode (choose mission, weather, time of day, anomaly rate and seed), every manual-control difficulty, and permanent removal of all ads. One-time purchase, not a subscription.
Can I get a refund?
Contact support within 14 days for purchase problems — see the Terms. Include your license key.
How do I restore my Pass on another device?
Your license key is shown on screen right after purchase — save it, then enter it on the Pass screen of any device to restore.
I lost my license key.
Email cyberwizardbusiness@gmail.com with the email address you used at checkout and we'll look up your key and send it back to you.
How do I report a bug or suggest a feature?
Email cyberwizardbusiness@gmail.com with what happened and, ideally, an exported replay file — determinism means your replay reproduces your bug exactly.